Frequently Asked Questions
Find quick answers to common questions about our custom balloons, party essentials, ordering process, and store policies.
General Questions
Do you create custom balloon arrangements?
Yes! We specialize in custom balloon bouquets, table centerpieces and columns tailored to your theme. Simply contact us with your vision, and we will bring it to life.
Where is your boutique located?
You can find us at 4919 North 76th Street Suite 9 (lower level), Milwaukee, Wisconsin 53222. We currently only offer order online, pickup in store option. We plan to allow in store shopping in the future.
** PLEASE INCLUDE THE DATE AND TIME THAT YOU NEED YOUR ORDER IN THE NOTES SECTION ON THE CHECKOUT PAGE**
How much lead time do you need for custom orders?
We typically require 1-2 weeks for large custom orders. For simple bouquets or standard kits, orders can often be filled within 24-48 hours. If you ever have any questions, please feel free to email us or use the contact form.
Do you provide helium services?
Yes we will inflate balloons that you have purchased. Please use the custom order form or email us to place a helium order.
What policies apply once balloons leave the store?
Due to the delicate nature of balloons, we do not offer refunds or exchanges once they have left our facility. We recommend careful transport and indoor storage.